We ship most of our orders within 7-10 working days of purchase, depending on stock availability and the lead time. Due to the nature of our goods being handcrafted and made to order the lead time for larger hand knitted items may take longer. We will inform you of any likely delay via email.
Orders, when ready, are shipped by our chosen courier using a next day delivery service. UK orders are charged at a standard rate of £7.50. You will be notified via email of a dispatch of your order and delivery details. After being dispatched parcels are delivered within 1-2 working days throughout most of UK's mainland. Delivery to remote areas such as the Highlands and Islands of Scotland, the Isle of Man or the Isle of Wight may take longer.
Please make sure your shipping address is correct. Orders that are returned because of an invalid address may incur a reshipment charge.